The Harper Frequently Asked Questions

The Harper offers a resort-style pool, a fully equipped fitness center, modern coworking spaces, and comfortable resident lounge areas. The clubhouse features a coffee and tea bar, game area, gift-wrapping station, and a package room with refrigerated storage. Pet residents enjoy a dog play area and pet spa, while outdoor amenities include landscaped courtyards, a firepit, and grilling areas. Browse the full amenities list before scheduling a tour.

Yes, The Harper features a tempered pool that is open year-round, allowing residents to enjoy the pool, pool deck, and surrounding outdoor spaces throughout every season. Pool hours are daily from 10:00 AM to 10:00 PM.

Yes, The Harper features a 24-hour fitness center with cardio equipment, strength training machines, and open space for stretching and functional training. A dedicated yoga room featuring a Fitness On Demand system offers instructor-led classes on your own schedule.

Yes, The Harper is a pet-friendly community offering pet-friendly amenities including outdoor spaces, a dog play area, and a pet spa. Residents can also look forward to occasional Yappy Hour events for their furry friends.

Community amenities at The Harper are included with monthly rent at no additional cost. The only exception is reserving the clubhouse for a private event, which is available for a $250 fee.

Yes, most community amenities at The Harper are available 24 hours a day for resident convenience. The only exception is the pool and pool deck area, which is open daily from 10:00 AM to 10:00 PM.

Yes, The Harper offers a variety of spaces designed to support remote work, including two private micro-offices, two conference rooms, and additional comfortable work areas throughout the community.

Yes, The Harper hosts monthly resident events designed to bring neighbors together, including favorites like an annual Luau pool party, sip and paint, taco night, karaoke night, and movie night. As an Apartment Life community, a dedicated third-party team member helps coordinate these resident experiences throughout the year.

The Harper is located in the desirable McEwen area of Franklin, offering quick access to shopping, dining, coffee shops, and major roadways, while being just minutes from Cool Springs and Downtown Franklin.

The Harper is located within the Williamson County School District. School assignments may vary based on grade level and zoning updates, so residents should confirm current assignments directly with Williamson County Schools.

Yes, The Harper is surrounded by nearby options including Starbucks, Dunkin', and Panda Express, with grocery favorites such as Whole Foods Market, Publix, and Trader Joe's just a short drive away throughout the Franklin and Cool Springs area.

From The Harper, residents are approximately 5 to 10 minutes from Downtown Franklin, offering local restaurants, boutiques, and historic charm, and 20 to 30 minutes from Downtown Nashville, with access to major employers, live music, and city attractions. Get exact driving directions from any starting point at theharperliving.com/mapsanddirections.

Several grocery stores are conveniently located minutes from The Harper, including Publix, Whole Foods Market, Trader Joe's, Kroger, and Walmart, along with other specialty grocery options throughout the Franklin and Cool Springs area.

Yes, The Harper is surrounded by dining and entertainment throughout Cool Springs, McEwen, and Downtown Franklin, including unique experiences such as a hidden speakeasy, rooftop and patio dining, wine bars, and live music options.

Nearby outdoor spaces for The Harper residents include Liberty Park, The Park at Harlinsdale Farm, Aspen Grove Park, and Pinkerton Park, offering walking trails and open green space for outdoor activities.

Major employers near The Harper include Nissan North America, Mars Petcare, Schneider Electric, Williamson Health, Community Health Systems, and In-N-Out Burger's Eastern Territory office, throughout the Franklin and Cool Springs corridor.

Yes, The Harper is located within the Williamson County School District and near Columbia State Community College's Williamson Campus, along with Belmont University, Lipscomb University, and Vanderbilt University in the greater Nashville area.

The McEwen/Cool Springs area of Franklin is desirable for its balance of convenience, connection, and lifestyle, with quick access to shopping, dining, major employers, and outdoor spaces, plus easy reach to Franklin, Brentwood, and Nashville via Interstate 65.

The Harper welcomes up to two pets per apartment home. Residents should contact the leasing office for additional details regarding pet guidelines, fees, and any restrictions.

The Harper does not have a weight restriction, but breed restrictions apply. Restricted breeds include Akita, Alaskan Malamute, American Bulldog, Chow, Doberman Pinscher, German Shepherd, Giant Schnauzer, Great Dane, Husky, Wolf hybrids, Mastiff, Pit Bull Terrier (including Staffordshire varieties), Rottweiler, Shar-Pei, and St. Bernard. Exotic or poisonous animals, including ferrets, snakes, rodents, lizards, tarantulas, and certain fish, are also not permitted. See the full pet policy for complete details.

Yes, The Harper charges a one-time pet fee of $350 for one pet or $525 for two pets, along with monthly pet rent of $25 per pet. See the full pet policy for complete details.

Yes, The Harper offers an on-site pet play area and pet spa equipped with toys, shampoo, conditioner, and a dryer, along with sidewalks connecting throughout the community for daily walks.

Yes, in addition to the on-site pet spa, residents have access to nearby groomers and pet care services throughout the Franklin and Cool Springs area.

Yes, The Harper hosts pet-friendly events throughout the year, including a monthly Pet of the Month winner who receives a special pet basket, along with pet-safe Yappy Hour events for residents' furry friends.

Yes, The Harper has an on-site maintenance team of three dedicated team members, with additional support and resources available through a network of sister properties throughout Tennessee.

If locked out during office hours at The Harper, a team member will assist after verifying identity with a valid photo ID. For after-hours lockouts, residents can call the maintenance emergency line, and an on-call team member will meet them at the leasing office to verify ID and lease holder status. A $75 lockout fee applies for this service.

Most routine maintenance requests at The Harper are completed within 24 to 48 hours. Timing may vary based on the issue, vendor scheduling, and parts availability.

Emergency maintenance at The Harper includes life safety concerns like fire, gas leaks, or electrical hazards; water-related emergencies like sewage backups or major plumbing leaks; access and security concerns like insecure door locks; and essential utility concerns like no electricity, no heat under 60 degrees, or no air conditioning above 80 degrees.

Most maintenance services at The Harper are included as part of residency. Charges may apply for damage beyond normal wear and tear or for special service requests.

The Harper apartment homes include open-concept layouts, stainless steel appliances, granite countertops, full-size in-unit washers and dryers, spacious closets, and private balconies or patios, along with modern fob access entry locks. Residents can choose from three designer cabinet package options: white, grey, and brown finishes. Browse the photo gallery to see these finishes in every home.

Yes, apartment homes at The Harper include a full-size in-unit washer and dryer. Select floor plans offer side-by-side or stackable configurations.

Kitchens at The Harper are equipped with modern GE stainless steel appliances, including a refrigerator with water and ice dispenser, oven, microwave, dishwasher, and garbage disposal.

Yes, all apartment homes at The Harper feature spacious walk-in closets, and select homes include additional balcony storage. On-site storage options are also available ranging from $25 to $75 per month, and CubeSmart Self Storage is located across the street as an additional option, though it is not affiliated with The Harper.

The Harper offers one-bedroom, two-bedroom, two-bedroom with study, and three-bedroom apartment homes, each designed to maximize space, natural light, and functionality. Prospective residents can compare all available layouts before scheduling a tour.

Yes, The Harper was newly built in 2021 with modern cabinetry, countertops, stainless steel appliances, vinyl flooring, and finishes designed for both style and lasting functionality.

Yes, high-speed internet access is available in all apartment homes at The Harper. Homes include pre-set-up modems with Xfinity and AT&T Fiber options available, so residents can activate service almost instantly.

Utilities are not included in rent at The Harper. Water and sewer services are set up for residents and billed monthly through the resident ledger based on usage, while electric service must be set up directly by the resident through Middle Tennessee Electric.

Yes, apartment homes at The Harper include fob access locks for simple, secure entry, along with app-based controls for community exterior doors.

Prospective residents can apply for an apartment at The Harper directly through the website using the secure online application. Visiting the leasing office is also an option, where the team can provide a paper application or assist with an electronic application in person.

Lease agreements at The Harper are binding, but early termination options may be available. This typically requires applicable lease break fees, concession payback if applicable, and a written 60-day notice. The leasing team is available to review specific options.

The Harper does not require one specific credit score, as applications are reviewed based on the overall credit history and background screening results. Applicants are also required to meet an income qualification of three times the base monthly rent.

The Harper may offer move-in specials or limited-time promotions throughout the year. The community also offers a Preferred Employer Program, which includes upfront discounts on application and administration fees for qualifying applicants.

Yes, apartment transfers may be available at The Harper if your needs change. Residents are eligible to transfer after living in their current home for six months, with a $750 transfer fee applicable during the lease term. Transferring at the end of your lease term has no transfer fee.

Monthly rent at The Harper includes the apartment home and access to community amenities. Certain utilities and optional services may be billed separately based on usage and community policies.

Yes, monthly fees at The Harper in addition to rent include valet trash ($30), common area electric ($12), mandatory liability insurance ($15), pest control ($4), and water/sewer charges based on individual usage. Additional charges may apply based on selections such as pet rent.

Utilities are not included in the base monthly rent at The Harper. Water and sewer services are billed directly to the resident ledger each month based on usage, while electricity and any additional selected services are set up and billed separately.

The Harper includes a $15 monthly liability insurance program, so residents are not required to provide proof of separate renter's insurance. This coverage is for the building only and does not cover personal belongings, so residents are encouraged to purchase a personal policy for added protection.

Rent at The Harper is due on the 1st day of each month, with a grace period through the 5th. Beginning on the 6th, applicable late fees will be applied.

Yes, late fees at The Harper apply if rent is not received within the grace period through the 5th of the month. Beginning on the 6th, a late fee of 10% of the base monthly rent will be applied.

Yes, a security deposit is required at The Harper and may range from $400, $800, or $1,200 depending on application screening and qualification results.

Yes, upfront move-in costs at The Harper may include a $50 application fee per applicant, a $150 administration fee, a security deposit, and any prorated rent or pet fees based on the move-in date.

Once approved, residents at The Harper receive a welcome letter with next steps for setting up utilities, including provider information such as Middle Tennessee Electric for electricity and internet options through Xfinity or AT&T.

The Harper offers internet and cable options through Xfinity and AT&T, with apartment homes including pre-set-up modems for a quick and easy connection experience once residents activate service.

Residents at The Harper are responsible for water, sewer, electric, internet, pest control, and valet trash services. Water and sewer are billed directly through the resident ledger based on usage, while electric and internet are set up directly by the resident through their selected providers.

Some utilities at The Harper are billed through the resident ledger each month, including water and sewer based on usage. Electric service is set up and billed directly through Middle Tennessee Electric, and internet and cable are set up separately through the resident's selected provider.

When moving in or out of The Harper, residents contact their utility providers directly to start or stop service. This includes Middle Tennessee Electric, their cable and internet provider, and USPS. Water and sewer service ends automatically once the leasing office processes the move-out, so no action is needed for those two utilities. Scheduling the other transfers in advance helps avoid a service interruption.

Yes, apartment homes at The Harper use individual utility metering, so residents are billed based on their actual usage each month.

Yes, The Harper offers EV charging stations at a minimal cost, along with reserved parking options including covered carport spaces for $40 per month and private garages ranging from $250 to $500 per month, based on size and availability.

Yes, The Harper is conveniently located near a Franklin Transit Authority pickup location, though service currently operates on weekdays only via Route 2. Residents should review the current transit schedule for the most up-to-date routes and times.

Yes, guest parking is available at The Harper in designated spaces located in the back of the general parking area. Availability and guidelines may vary, so visitors should check with the leasing office for current policies.

The Harper offers three parking options: general parking on a first-come, first-served basis, reserved covered carport spaces, and private garages for an additional monthly cost based on availability.

Yes, The Harper offers an on-site bike storage location for residents' bike storage needs.

The Harper is conveniently located just minutes from Interstate 65, providing easy access to major roadways and making commutes to surrounding areas, business centers, shopping, and dining simple. Check the exact route from any starting point using our map and directions page.

Yes, The Harper is located in a walkable area with several everyday destinations just steps from home, including a medispa, Starbucks, Dunkin', Panda Express, and Lifetime Fitness, with the growing Ovation development bringing even more options nearby.

No, tours at The Harper are completely free. Residents are welcome to schedule an appointment or simply stop by for a walk-in tour of the community, available apartment homes, and amenities.

Extremely accessible. The Harper's on-site management team includes six team members available Monday through Saturday during office hours, and residents can also connect by phone, email, or text.

From Carothers Parkway, turn onto Southstar Drive and look for The Harper sign on your left as you enter the community. Continue straight and follow the leasing signage on the left to reach the leasing office.

Yes, The Harper offers virtual and video tours, allowing prospective residents to explore apartment homes, amenities, and community spaces from wherever they are. Set up a virtual tour to see the space in real time.

The Harper's leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturday from 10:00 AM to 5:00 PM. The office is closed on Sundays.

Residents can contact The Harper leasing office by phone, email, or through the contact form on the website. The team is available to answer questions and help schedule a tour.